Holiday Inn Express London Croydon By Ihg, Croydon

Staying at the hotel was an average experience. The rooms were clean but not very efficient and quite noisy. The service provided was friendly, but there were issues with parking validation and ticket availability. The location was central but lacked views. Dining could have had more variety. The facilities were decent but not exceptional.

The hotel is conveniently located in the center of Croydon, close to trams and trains, making it easy to explore the area. The rooms, although a bit dated, are clean and comfortable. The staff are professional and helpful, ensuring a pleasant stay. However, the surrounding area can feel a bit rough with mostly food outlets around, and the parking comes at an extra cost, even for disabled guests.

My stay at the hotel had its highs and lows. The rooms were large and comfortable, but unfortunately, the freezing cold temperature made my stay quite uncomfortable. The additional charges for parking at a separate facility were disappointing as well. However, the location was convenient, with easy access to public transportation and shopping options.

The hotel felt like a home away from home, very tidy and clean, but the TV channels needed a retune from the receptionists. The staff was exceptionally friendly and talkative, making my 2-month stay very accommodating and pleasant. However, the location, although great for the town center, was a bit intimidating after dark due to the increasingly run-down surroundings. The dining experience was excellent, with a nice breakfast available from 6.30-10 am, but the price didn't include usual amenities such as air con, WiFi, and breakfast.

The hotel felt very homely with new furnishings in the rooms. However, despite the heater being on, the room remained cold at times. The service was exceptional, with staff being patient, professional, and welcoming, although there was a small issue with parking validation. The location, although central, had some drawbacks with access and parking. The dining experience was a letdown, with barely edible options available. The facilities were decent overall.

I had a mixed experience at this hotel. The rooms were clean, fresh, and very comfortable, and the staff was accommodating when we arrived early. However, the price felt a bit high for what we got, almost like staying in a hospital.

The hotel lacked warmth and comfort in the rooms, and the parking situation was inconvenient. The service was friendly but a bit rigid in accommodating requests. The location was a mix of unsavory after dark but welcoming staff during the day. The dining experience was chaotic, lacking variety. Overall, not great value for money.

The hotel is centrally located in Croydon, close to trams and trains, making it convenient for travel. The rooms are basic but impeccably clean and tidy. Staff members Nicky and Helvin were friendly and helpful, despite the tired appearance of the hotel. The dining options, although average, might not suit everyone's taste. The early morning noise can be a drawback, but progress is being made to enhance the overall experience.

I stayed at this hotel, and it was a bit of a mix. On one hand, the location was very convenient, near the town center and a short walk from the train station. However, the area around the hotel felt uncomfortable after dark, especially if you wanted to wander around. The service was excellent, with friendly staff making me feel welcome and well taken care of. The dining options were decent, although breakfast service could get a bit hectic when the hotel was busy. The facilities were satisfactory, but there were a few maintenance issues in the rooms that needed addressing.

The hotel had a good size room that was clean and reasonably priced, offering good value for money despite some maintenance issues. The staff at the front desk were understanding but indicated ongoing unresolved complaints. The AC temperature control was limited to a minimum of 17°.